Refund policy

Returns

Return Policy:
We want you to be completely satisfied with your online suit purchase. If for any reason you are not happy with your online purchase, you may return the suit within 30 days of the purchase date for a full refund, provided that the suit is in its original unworn condition with all tags attached.

Please note that all custom orders are non-refundable as they are specially tailored to your measurements and preferences. We are unable to accept returns or offer refunds on custom orders unless there is a manufacturing defect or an error on our part.

For any returns or exchanges, please contact our customer service team at customerservice@charlestwine.com to initiate the return process and receive further instructions.

Thank you for shopping with us!